Shipping policy

Vantage Shipping Policy

Last Updated: 4/13/24

Thank you for shopping with Vantage. We strive to provide you with a seamless shopping experience, including efficient shipping services. Please read our shipping policy carefully.

1. Processing Time

  • Once your order is confirmed and payment is processed, it will typically take 1-3 business days to prepare and package your order for shipping.

2. Shipping Methods

  • We offer various shipping options based on your location and the weight of your order.
  • Shipping costs are calculated at checkout and may vary depending on your selected method and destination.

3. Estimated Delivery Time

  • Orders are typically delivered within 5-15 days after processing, depending on your location.
  • Please note that delivery times may vary due to factors such as carrier delays, holidays, and other unforeseen circumstances.
  • We apologize for the current shipping time of 5-15 days. As a new business, we're working hard to streamline our processes and improve our delivery speed. We appreciate your patience and understanding during this period. Rest assured, we expect to significantly reduce shipping times within the next month or two.

4. Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's delivery status.

5. International Shipping

  • We offer international shipping to select countries. Additional duties, taxes, or customs fees may apply and are the responsibility of the customer.

6. Lost or Delayed Packages

  • If your package is lost or delayed, please contact the shipping carrier directly with your tracking number.
  • We are not responsible for packages that are lost, stolen, or delayed by the shipping carrier.

7. Incorrect or Incomplete Addresses

  • Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  • If an order is returned due to an incorrect address, additional shipping fees may apply.

8. Contact Us

  • If you have any questions about our shipping policy, please contact us at 
    vantageorders@thevantagehood.com

Thank you for choosing Vantage, we appreciate your business and strive to provide you with the best possible shipping experience.